This shop is run fromout Germany (Europe) and german jurisdiction will apply at the venue of Berlin. Please refer to documents of the german shop version – english translations are provided for your convenience only but are not suitable as legal replacements.

Germany and EU

Note all prices are with 19% Value Added Tax (VAT) excluded. In case you provide your national european Tax ID Number, this tax amount will be omitted on my invoice.

Countries Worldwide

In compliance with §6 Umsatzsteuergesetz (UStG), export into non-EU countries is done without charging VAT. However, VAT may be charged by your national customs office.

Shipment Costs

As a rule of thumb: Germany €10, EU €20 and USA €40,- Shipment Costs. However, please let us check exact costs in advance. Worldwide shipping into other regions as well as personal pick-up will be negotiated individually.

Delivery Time

Delivery time is herewith announced as “10 days”. However, in many cases we will need more time to reliably set up your device and get it packed thoroughly. Please get prepared to wait for like four weeks in case customization is requested. Don't get upset if our email correspondance turns out to be slow. Note that we cannot calculate any additional delay introduced by shipping services or customs.

Chipflasher within EU only

The Zerocat Chipflasher is an electronic device which has to comply with your local rules and legal framework. At the moment, we offer sale and shipment within the European Union only. If shipment into other regions is requested, let’s check if this device might be sent as an “engineering sample” as a temporary workaround. In case you are familiar with this issue and you are able to help us set up conformity statements for USA, Brazil, and other regions – please contact us.

§1 Scope, Customer Information

The following general business conditions rule the contractual relationship between Kai Mertens – initiator of the Zerocat Project – and the customers and entrepreneurs who are purchasing goods offered via Zerocat’s Online Shop. Other conditions opposing or deviating from these general conditions will not be accepted. The contract’s language is german.

§2 Closing Contract

(1) To you, my internet offers represent a not binding invitation to buy goods.

(2) In transmitting your data via phone, mail or email, you are offering a binding invitation to complete a purchase contract.

(3) By immediatly sending a confirmation of reception via mail, email or fax, your invitation is accepted and the purchase contract is completed.

§3 Warranty

(1) Warranty with New or Used Goods in Respect to Customers

Your claims based on deficiencies of new or used goods limit within one year starting with the handover of the good, sold to you. This rule does not apply for claims based on deficiencies that I kept secret on bad purpose or claims based on a warranty stated by me, covering the good’s characteristics. To these excluded claims the legal limit periods apply.

(2) Warranty in Respect to Entrepreneurs

Your claims based on deficiencies of the purchased good limit within one year starting with “Gefahrübergang”. This rule does not apply for your claims based on deficiencies that I have kept secret on bad purpose, as well as claims based on a warranty stated by me, covering the good’s characteristics. Furthermore, this rule does not apply for “Rückgriffanspruch” according to “§ 478 BGB”. To these excluded claims the legal limit periods apply.

(3) Warranty with Free Software

The Free Software which is shipped along with our goods is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See distributed licenses for details.

§4 Limit of Liability

I do exclude liability for lightly careless violations of obligations, as long as they do not concern contractually essential obligations, warranties or claims according to the “Produkthaftungsgesetz” and as long as they do not touch damages in respect to injury of life, body or healthiness. Same applies to violations of obligations of our partners and legal agents. One contractually essential obligation is the obligation to handover the good and the property of it – free of defects and juristic deficiencies.

§5 Privacy Statement

(1) Customer’s Data

Data related to your person (i.e. name, address, email-address, phone number, bank account) is used solely for a) contractual processing, b) in regard to bookholding due to financial regulations, and c) for accompanying short-term customer support per email. A digital storage in excess of these case is not intended.

(2) Data Analytics and Internet Services

I will not forward your person related data to third parties when lacking legal substructure and request. In particular, I try carefully to avoid forwarding your data to internet analytic services of Google, Facebook, etc.

(3) Information

You have the right to get informed about the personal data that I stored and the right to get these data corrected, erased or inhibited. For the purpose of getting information, please contact by paper mail: Kai Mertens c/o Sozialprojekt Prenzlauer Berg, Dunckerstraße 32, D-10439 Berlin (Germany).

§6 Choice of Jurisdiction and Venue

(1) The law of the Federal Republic of Germany applies while excluding the United Nations Convention on Contracts for the International Sale of Goods.

(2) Place of performance and venue for all disputation out of this contract at contracts with merchants, juristic persons of public entities (“des öffentlichen Rechts”) or of public assets (“des öffentlich-rechtlichen Sondervermögen”) is the country of Berlin, Germany.

Right of Revocation

You have the right to revoke this contract within 14 days without specifying any reason.

The period of revocation extends to 14 days starting with the day on which you – or a third party denoted by you – acquired property of the merchandise.

In order to execute your right of revocation, you have to inform me about your decision to revoke this contract by means of an unambiguous statement (i.e. snail mail or email). You may use the provided revocation form template, but this is not obligatory.

To comply with the period of revocation, it is sufficient to send the statement about execution of the revocation right within the period.

Consequences of a Revocation

In case you revoke this contract, I have to refund you all payments received by you – including shipment costs (excluding additional costs that arose from your selection of a delivery service different to that favorable standard service offered by me) –, immediatly and within 14 days starting with the day that your statement of revocation of this contract has reached me.

For this refund, I am using the same means of payment that you used for the origin transaction, if not negotiated with you differently. In no way a fee will by charged in conjunction with this refund. I can refuse to refund until I received the merchandises, or until you have provided evidence about having sent the merchandises; depending on what occurs first.

You have to send or hand-over the merchandises within 14 days latest, starting with the day you inform me about your revocation of this contract. It is sufficient to send off the merchandises within this period in order to comply with this period.

You take over the immediate costs of sending the merchandises.

You take over any degrade in worth of the merchandises only in case this degrade is to be ascribed to a non-necessary treatment of the merchandises for the examination of their quality, properties and function.

To exercise your right of revocation, please fill out the revocation form and send it to:

Kai Mertens c/o Sozialprojekt Prenzlauer Berg, Dunckerstraße 32, 10439 Berlin, Germany

Bank Account Details

For payments, please use the following bank account details:

Institute: GLS Gemeinschaftsbank eG
Account Holder: Kai Mertens
IBAN: DE09430609671192436400
BIC/SWIFT: GENODEM1GLS

Pay in Cash upon personal Pick-Up

Alternatively, you may pay in cash upon personal pick-up.